Zendesk integration

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What is Zendesk?

Zendesk is a professional-grade customer support help desk system with a full-featured back end for your customer reps and support agents.

How it works

LiveChat integration with Zendesk allows you to keep email communication with customers in one place.

• Create Zendesk tickets on-the-fly when talking with customers. Press the Zendesk button and the chat transcript will immediately land up in your ticketing system.
• Forward your after-hours messages from customers directly to your Zendesk.
• See what your Zendesk page visitors are doing right now.
• Place a “Live Chat Now!” button on your Zendesk pages.
• Enable “one-click tickets” to create tickets with one mouse click

Activate in the control panel

Read the LiveChat-Zendesk integration tutorial.