Frequently asked questions
Do I have to pay for agent accounts?
No, you pay only for agent seats, which are simultaneous agent logins to your LiveChat. You can create as many agent accounts as you like, free of charge.
Can I use it on several websites?
Sure. You are free to use LiveChat on all your websites with no additional costs.
Are there any additional costs?
No, there are no additional costs. The prices listed here are final and you won’t be charged for anything else.
Do you provide agents?
No, we only provide the tools for your team to use. Check out the Experts page if you don’t have any in-house agents.
Can I create additional accounts?
Yes, you can add accounts for people working on other shifts and pay just for the online ones.
Can I get a discount?
Yes, you can get 5% off when subscribing for 3 months and 15% off when subscribing for 12 months.