LIVECHAT Software

LIVECHAT Contact Center

Overview

LIVECHAT Contact Center is a fast and intuitive live chat software to enable your sales representatives contact customers on the website. Help online visitors find what they need before they leave your site.

  • Increase sales conversion rate.
  • Increase customer satisfaction level.
  • Allow customers to chat live with the sales person.
  • Increase number of successful transactions.
  • Secure and reliable communication channel.

Web communicator

Easy to customize and rebrand chat window. Out-of-the-box chat window templates.

Traffic monitoring

Track visitors in real time. Invite them to chat if they abandon an order or shopping cart.

Analytics & Reporting

Generate reports for each agent with the number of chats, invitations or time spent with the customer.

Works with:

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Read LIVECHAT Contact Center white paper