LiveChat features

Discover LiveChat's strengths and learn what makes it tick.

chats

Chats

Quickly respond to your customers and handle several chats at once using the chat improvements.

tickets

Tickets

Keep the communication going and handle cases via tickets.

customization

Customization

Fine-tune the look of your live chat and develop your brand awareness.

tags

Tags

Assign case-specific tags to chats and tickets to easily find them in the Archives.

applications

Applications

A wide range of applications you can use to monitor your site and chat with visitors.

archives

Archives

Easy access to your previous communication with visitors.

engagement

Engagement

Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.

feedback

Feedback

Statistics that show you how helpful your live chat is.

integrations

Integrations

We have a number of helpful integrations that further enhance your live chat's capabilities.

languages

Languages

You can use one of the existing languages or modify them to your liking.

reports

Reports

Data gathered by LiveChat is available in easy to read statistics and graphs.

mobility

Mobility

Mobile-capable chat window and applications will keep you in touch with clients at all times.

e-commerce

E-commerce

Measure how well your live chat is doing in terms of business and earned revenue.

management

Management

Set-up and monitor your live chat license using the administrative options.

monitoring

Monitoring

Know who you are chatting with and recognize your visitors by name using our monitoring options.

api

API

What makes LiveChat work. The technologies used in creation of our solution.

security

Security

Keep your live chat and the associated data safe.

social-media

Social-media

Useful social media integrations will help you grow and nurture your social media presence and follower base.

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