Changing the Owner
The Owner has the most power amongst all the user groups. It is the only person capable of accessing the Subscription section which is required for subscribing and renewing your LiveChat license.
Since there can be only one Owner at a time, you might want to switch your license ownership to another person. To do that, follow the steps below.
- Start by logging in to the Subscription section
- Scroll down and click on Change ownership… in the Account ownership portion of the page
- Select the Agent you want to receive the ownership of your license and click on Change account owner
From now on, the chosen Agent will have full ownership of the license.