Use canned responses to answer your visitors' questions faster and in a more informative way.
You can access previous chat history by scrolling to the top of an ongoing conversation. This way, any past information can be accessed with ease.
Check on the chats of your agents by covertly joining their conversations. Help them by whispering helpful tips that won’t be visible to clients.
LiveChat for Android can work in the background. By closing your last chat, you can simply return to your day-to-day activities. The application will keep inviting prospective visitors, notifying you about incoming chats, whenever they are.