Hi all, welcome to Business Sidekick, a podcast where we explore the e-commerce universum, trying to bring value to our listeners and helping them to succeed in the online jungle.
We share the stories of success along with the "how to" guides, so whether you’re an entrepreneur or a marketer, you will find something valuable for yourself!
Jakub is a Customer Success Manager and an excellent deal-closer with over 8-year experience in customer relations. In this episode, he shares his insights on How to Successfully Manage SaaS Inbound Sales.in Lead Generation
John Hall, co-founder and CEO of Influence & Co. talks about essentials and definition of content marketing.in Content Marketing
From this episode, you'll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.in Customer Service
Sujan Patel, the co-founder of Web Profits, a marketing expert and adrenaline junkie reveals the secret of how to build a personal brand.in Business Psychology
Anastasia Philopoulos is a Content Creator with the Shopify Partner Program and a chocolate stout beer lover. In this episode, she shares her insights into how to get more website visitors.in Sales
Kelly Roach an International best-selling author and the CEO of Kelly Roach Coaching. In this episode, she shares insights on how to become a better entrepreneur and a better salesperson.in Sales
With Lute Atieh, the COO and VP at the American Business & Technology University, and a pilot, I'm talking about the technology and the future of business.in Business Psychology
My today's guest is Shep Hyken, customer experience expert, and New York Times bestselling author. We're talking about the evolution of customer service and customer experience.in Customer Service
Shauna Moran from Shopify team shares the best ways of preparing your online business for the holiday season and accelerating your sales.in Sales
If you want to deliver exceptional customer service, you can't forget about social networks. My today's guest is Paolo Fabrizio, a social customer service expert, author, and speaker.in Customer Service
Michal Leszczynski, Content Manager at GetResponse, reveals all secrets of successful marketing campaigns. I'm also presenting a step-by-step guide to get started with email marketing!in Content Marketing
Today, I'm presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have.in Marketing
If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer and social media expert!in Social Media
From this interview with Adam Toporek, customer service expert, you'll learn everything you should know about delivering awesome customer experience!in Customer Service
Emilia Mosiewicz, LiveChat Sales Director explains why creating an ideal customer profile is essential to understand why customers buying from you and how to sell them new products.in Sales
A knowledge base is an essential part of every customer service as it allows your customers to self-help. Luckily, its creation is not a great deal. Thanks to my guest's tips, you'll be able to build it yourself!in Content Marketing
You don't have to go into paid advertising to get more website visits, there are lots of other methods helping to attract them. Learn how to drive traffic to your website and get thousands of customers.in Lead Generation
Today's guest is Jonny Everett, the Director of Customer Development and co-founder at The Chat Shop, who shares his knowledge about how to plan online selling and what mistakes to avoid.in Sales
If you don't know "how to SEO," you will love this episode. Bartosz Góralewicz, an SEO expert, will help you to bring free, organic traffic and valuable leads to your website.in Content Marketing
If you want to write damn good, persuasive copy, you can't miss this episode. You'll learn why value proposition is so important for your customers. You'll also learn how to sell benefits, not products!in Content Marketing
From today's episode, you'll learn why making a user-friendly, easy to use, and delightful website translates into traffic. You'll also learn to evaluate the effectiveness of your website by yourself!in Marketing
You don’t need to hire a market research specialist to learn about your competition or to find out what your customers need. After listening to this episode you’ll be able to gather all the information yourself!in Marketing
This is Justyna, writer, marketer and self-proclaimed philosopher. She plans to rule the Universe. While she plots the intrigue, she writes about ecommerce and customer service on LiveChat blog.
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