It starts with chat.
Then it just keeps getting better.

Take the LiveChat tour or dig right in with a free trial.

Free 14-day trial No credit card required

Trusted by 28,000 companies worldwide

Known brands use LiveChat

Engage customers
on your website

Customers love chatting because it’s quick, convenient, and simple. 51% of them prefer live chat over email and phone!

Be one click away from your customers

Add chat widget to your website, boost your website’s prestige, and support your online visitors. Encourage them to add itmes to their cart and assist them during checkout.

Multiple websites, one account

Have as many customized chat widgets on different websites as you need. Manage it all from a single LiveChat account.

Automated chat greetings

Engage your website visitors by sending them customized chat invitations. Send greetings based on time spent on a site, customer location, and visited pages.

Improve efficiency of your
customer service

LiveChat comes with a full range of features that save time for you and your customers.

Incoming message sneak peak

See what your customers are typing before they click send. Load a canned response that will answer their question and be ready to respond right away.

All customer details close at hand

See crucial information you need to close the sale. Make use of name, email, order ID, and dozens of other details.

Agent groups

Save time by automatically assigning sales inquiries and support requests to the right teams. Easily filter chat archives and reports to show data for those groups.

Start using LiveChat now!

Join thousands of businesses and grow your revenue with every new customer you connect with.

Free 14-day trial Team plan features No credit card required

Monitor your
team’s performance

Use detailed reports to see your customer service goals and easily track your progress.

Customer satisfaction rating

Do you know how happy customers are with your service? Chat ratings will help you find out.

Agent efficiency

Check chat volume, average chat duration, and how quickly your agents responded. Adjust agents shifts to make sure they’re available during peak times.

Chat supervision

Monitor how are your agents doing and support them in real time.

Connect your favorite
apps from within LiveChat

Integrate the tools that you already use daily.

See all integrations

ChatBot

Offer 24/7 support and provide real-time answers to your customers. Let ChatBot handle simple and recurring cases so your agents can focus on the more challenging ones.

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Google Analytics

Learn more about your visitors’ browsing habits. Measure conversion and added revenue coming from LiveChat.

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Mailchimp

Grow your mailing list from within LiveChat and allow your visitors to sign up for your newsletters directly from the chat widget.

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Other features at your service

Customization

Customize the chat widget to fit your website’s style. Choose themes, colors, styles, shape, and more!

Ticketing system

Taking a break? Leave an offline form so your customers can still reach you. Handling a difficult case? Create a ticket and respond when you have the answer.

Mobile applications

Don’t be chained to your desk when chatting with customers! Get LiveChat apps for iOS, Android, and iPad. Stay available for your customers and never lose a lead again.

Multi-channel support

Help your customers via live chat, use tickets to respond to them by email, and handle Facebook Messenger chats right from the LiveChat app.

Customer list

See in real time all the visitors that are browsing your website. Check what pages they were browsing and proactively start a chat when they need help.

Security

Your data is secure in line with the strictest industry standards. GDPR Compliance, single sign-on, Privacy Shield certified, HIPAA readiness - it’s all here.

Start using LiveChat now!

Supercharge your website and social media profiles.
Turn visits into sales and customers into fans.

Free 14-day trial Team plan features No credit card required