We are thrilled to announce that chat.io becomes part of LiveChat, world's leading live chat solution! More powerful app, modern design and tons of useful features - you'll love it!
Did you know that live chatting can boost your revenue by 30%, improve customer satisfaction, and grow your customer base by almost 50%? And here’s how it works.
LiveChat goes with dozens of features making chatting a breeze.
Sneak-peek and canned responses will help you to deliver answers within seconds. Use saved time to check customers’ details and see your visitor’s email address, visited pages, or previous orders.
See your visitors’ customer ID, a website they came from or a page they are browsing now. Pick a visitor you think might need support and start a chat with them.
Send your customers automatic chat invitations and gain more sales opportunities. For example, send a greeting after 30 seconds of inactivity in shopping cart and have a chance to guide a visitor to the checkout.
Even if you go offline, you can catch customer inquiries via ticket form. You can choose to respond from the LiveChat app or via email.
Depending on your needs, choose to use one or more of LiveChat apps. Desktop app starts automatically when you turn on your PC or Mac. Mobile app works best for mobile and iPad users and web browser app for those who like out-of-box solutions.
Use ready solutions or build your own to turn LiveChat into a swiss army tool.
Choose from over 130 integrations ranging from CRMs and e-commerce platforms to help desk and analytics tools. Connect them with LiveChat, expand its possibilities and automate your workflow.
Use the intuitive configurator and turn LiveChat into an integral part of your website. Change the look of the chat widget and they way it behaves on your website. Show your logo, agent’s photo, enable sounds and many more!
Monitor your progress and easily spot the areas that require improvement. See the number of chats, first response time and chat satisfaction. Track your sales, discover peak times, and analyze your chat survey results.
Create product cards and carousels within the chat widget to showcase your products in a new way. Let your chatbot support website visitors and close more sales for you.
Whenever you decide to build your own extension, our open API, clear documentation, and Developer Console will make it easy for you. In case you need our help, we’re there for you 24/7/365.