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Turn your visitors into a lead generation machine

Don’t lose any more leads that are coming to your website. LiveChat gives you an opportunity to engage in real-time conversations and convert more visitors before they leave. Boost your lead base and join over 20,000 companies growing their inbound leads with LiveChat.

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Use Mobile Chat to chat with customers wherever you are

Being outside of the office doesn’t mean you have to stop helping your customers. LiveChat is available for iPhone, Android and iPad, so you can immediately respond to customers’ queries and keep support going. Chat on mobile and don’t lose any leads.

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Use LiveChat to Measure Net Promoter Score

Use Net Promoter Score (NPS) as a management tool to measure the loyalty of your customers. Reach out to visitors after a chat and use post-chat survey with an NPS questions to gather complex feedback from your customers.

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Chat online to build personal relationships with customers

Online chat is the most personal communication channel that gives you the opportunity to personalize the contact with a visitor. It allows you to engage with customers in a natural way, resulting in growing sales even by 30% and increasing customer retention.

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Use chat to conduct online surveys

Use online surveys to collect details about your website visitors and offer them personalized customer service, tailored to their needs. Find out what they think about their chatting experience with you afterwards.

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Offer support inside your mobile application

Don’t interrupt customers’ experience when they use your app. Implement LiveChat widget into your mobile application and let customers chat with your support within the app. Everything is quicker as you already have needed information about them.

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Connect with visitors using Facebook Messenger

Integrate LiveChat with Facebook Messenger to provide real–time support on Facebook whenever customers need you. It gives you better opportunity to convert them. There’s no need to switch between the apps, as all Facebook chats can be handle from LiveChat app.

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