FAQ


Do I need to be fluent in English?

In short – yes. We treat the fluency in English as a crucial and basic skill in every recruitment process. Fluency is about being able to communicate freely, taking part in various discussions with no language barriers and writing correctly. It doesn’t mean you need to possess specific certificates or know the Oxford English Dictionary by heart.

What are the working hours?

Sometimes, we are early birds and night owls during the same working week. To treat all species equally, we implemented the general rule ‘till 10 am’. That means you should come to the office until 10 am. Besides, apart from the customer support department that works 24/7, the working hours are flexible.

Is it possible to work remotely?

In general, we don’t work away from our office. However, we’ve been facing many unexpected situations, such as a snowstorm in May…or just a flat tire, that require special treatment. In such cases, we accept remote working.

Can I count on relocation package?

Yes, depending on your individual needs. To help you settle into a new home, we can offer you a relocation package. As we are not only bound with the idea of fast communication but also with our beautiful city, we will be more than happy to support you in your move! Though, we don’t have any specialist on board who can handle the whole relocation process for you.

What kind of contract do you offer?

We can offer you cooperation on a B2B contract – which means that you need to run your own business. Never heard of it? No worries, we’ll show you what to do.

What stages during the recruitment process should I expect?

The process starts at the moment you click the button “Apply” so that your application can fly to our inbox.

Then, we have the first chance to match your experience and skills with our job requirements. Knowing that ideals exist only in fairy tales, we always put candidates’ applications into a perspective of various available job positions.

What’s next?

The short call with one of our recruiters to talk about details, tailored task to perform, and a F2F interview with your future team leader in our office (if possible). Every recruitment process at LiveChat ends with a trial day during which you will get the chance to solve the real case with our team.

Take a look at our recruitment timeline.

Will you provide any feedback on my performance during the recruitment process?

Yes, we regularly do it at every stage of the recruitment process, no matter whether the decision we make is positive or negative. We want to share our culture of feedback with every candidate, from the moment of application until the last step in our recruitment path.

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