Running Online Business


Promoting online business Create discussions about promotional activities and find out how to help your business stand out from the crowd. Sales&Conversion Discuss best practices for lead generation, website traffic and conversion rates optimization. Off-topic Talk about topics that come to your mind but don’t fit into any existing category. Have a good conversation! Customer Service Discuss best customer service practices and find out how to increase customer satisfaction. Recommendations Ask for tool recommendations and business advice.
Community Highlight #1 - Melissa Hannam [Customer Service] (2)

Hi Community users! There are some awesome support agents and marketers among us. We thought it would be great to get to know them better :heart_eyes:! Every month we will carry out a short, but meaty interview with on…

Customer Service Report 2019 - what would you like to know? [Customer Service] (6)

Hi all! Every year we analyze all LiveChat data from our customers to publish Customer Service Reports.. This year, for the first time we have the opportunity to ask you - what information do you need? Last year we’ve …

Start here: let's introduce yourself! ( 2 3 4 ) [Off-topic] (67)
Community Monthly Game [Off-topic] (20)
OT: What music do you play while working? [Off-topic] (10)
Best task management apps [Recommendations] (12)
Night Shifts at Customer Service Department [Off-topic] (9)
LiveChat Operators Working From Home [Recommendations] (4)
Holiday Eye Catchers - Which are you going to use? [Promoting online business] (1)
Best ways to get rid of trolls on chat [Customer Service] (17)
Black Friday Eye Catcher [Running Online Business] (3)
Emails that recover abandoned carts [Sales&Conversion] (2)
What's the funniest comment you've had a visitor leave after a good rating? [Customer Service] (8)
How do you get your customer service ready for Black Friday&Cyber Monday? [Customer Service] (1)
Top online marketing materials and mentors [Recommendations] (4)
Facebook? Messenger? [Sales&Conversion] (5)
Which Halloween Eye Catcher are you going to use? [Off-topic] (9)
Christmas presents for the employees [Recommendations] (2)
What Qualities/Skills do you look for when hiring new agents [Running Online Business] (3)
Welcome to the LiveChat Community [Off-topic] (8)
What are the possible duties of a mathematician to a bank [Off-topic] (2)
How to smoothly onboard remote agents? [Customer Service] (5)
What are your 3 best tactics to get backlinks for a B2B website? [Recommendations] (2)
Best places to promote products [Promoting online business] (2)
Cocky/Arrogant customers [Customer Service] (4)
Motivating/Incentives for Chat Agents [Customer Service] (13)
How to optimize the checkout page to get more sales? [Sales&Conversion] (2)
Fun Nicknames for Agents? [Off-topic] (8)
Following the funniest comment on a rating, what are the funniest names people use to start chats? [Off-topic] (3)
What are best tactics to grow sales in online shops? [Sales&Conversion] (1)