Running Online Business


Promoting online business Create discussions about promotional activities and find out how to help your business stand out from the crowd. Customer Service Discuss best customer service practices and find out how to increase customer satisfaction. Off-topic Talk about topics that come to your mind but don’t fit into any existing category. Have a good conversation! Sales&Conversion Discuss best practices for lead generation, website traffic and conversion rates optimization. Recommendations Ask for tool recommendations and business advice.
We're making a movie! -> question for support agents [Off-topic] (2)

Hi guys! We’ve started some new YouTube series called Are you a Human? where our Support Heroes share the secrets of their work. The first episode is about their first days at work, the second will be about the “chats…

Community Highlight #3 - Vincent Cheney [Off-topic] (2)

Hi Community users! There are some awesome support agents and marketers among us. We thought it would be great to get to know them better :heart_eyes: :heart_eyes:! Every month we carry out a short, but meaty intervie…

Customer Service Report 2019 - what would you like to know? [Customer Service] (14)
Best task management apps [Recommendations] (14)
Christmas presents for the employees [Recommendations] (2)
Top online marketing materials and mentors [Recommendations] (5)
Community Monthly Game ( 2 ) [Off-topic] (24)
Community Highlight #2 - George Kostidis [Off-topic] (3)
#10YearsChallenge - show off your website [Off-topic] (2)
Beginners camera [Off-topic] (2)
What's your typing speed? [Off-topic] (15)
Sales Quiz [Customer Service] (4)
OT: What music do you play while working? [Off-topic] (12)
Business Hours or Extended Hours [Off-topic] (2)
Share your best customer service story - PRIZE COMPETITION [Customer Service] (5)
LiveChat & ChatBot Case Study [Customer Service] (2)
Customization for the Holidays [Off-topic] (2)
Community Highlight #1 - Melissa Hannam [Customer Service] (1)
Start here: let's introduce yourself! ( 2 3 4 ) [Off-topic] (67)
Night Shifts at Customer Service Department [Off-topic] (9)
LiveChat Operators Working From Home [Recommendations] (4)
Holiday Eye Catchers - Which are you going to use? [Promoting online business] (1)
Best ways to get rid of trolls on chat [Customer Service] (17)
Black Friday Eye Catcher [Running Online Business] (3)
Emails that recover abandoned carts [Sales&Conversion] (2)
What's the funniest comment you've had a visitor leave after a good rating? [Customer Service] (8)
How do you get your customer service ready for Black Friday&Cyber Monday? [Customer Service] (1)
Facebook? Messenger? [Sales&Conversion] (5)
Which Halloween Eye Catcher are you going to use? [Off-topic] (9)
What Qualities/Skills do you look for when hiring new agents [Running Online Business] (3)