Running Online Business


Promoting online business Create discussions about promotional activities and find out how to help your business stand out from the crowd. Off-topic Talk about topics that come to your mind but don’t fit into any existing category. Have a good conversation! Sales&Conversion Discuss best practices for lead generation, website traffic and conversion rates optimization. Customer Service Discuss best customer service practices and find out how to increase customer satisfaction. Recommendations Ask for tool recommendations and business advice.
Top online marketing materials and mentors [Recommendations] (4)
How do you cope with chatting with multiple clients at the same time? [Off-topic] (3)

Hi there, We are curious what was the biggest number of clients you chatted with simultaneously? How do you manage talking with so many clients? Any good ideas to cope with a chatstorm :zap: :speech_balloon: ? P.S. He…

OT: What music do you play while working? [Off-topic] (14)
Tips for support agents [Off-topic] (5)
Start here: let's introduce yourself! ( 2 3 4 ) [Off-topic] (69)
Best task management apps [Recommendations] (16)
Beginners camera [Off-topic] (4)
Fun Nicknames for Agents? [Off-topic] (9)
Braille Books Online Business [Off-topic] (1)
We're making a movie! -> question for support agents [Off-topic] (2)
Community Highlight #3 - Vincent Cheney [Off-topic] (3)

Hi Community users! There are some awesome support agents and marketers among us. We thought it would be great to get to know them better :heart_eyes: :heart_eyes:! Every month we carry out a short, but meaty intervie…

Customer Service Report 2019 - what would you like to know? [Customer Service] (14)
Christmas presents for the employees [Recommendations] (2)
Community Monthly Game ( 2 ) [Off-topic] (24)
Community Highlight #2 - George Kostidis [Off-topic] (3)
#10YearsChallenge - show off your website [Off-topic] (2)
What's your typing speed? [Off-topic] (15)
Sales Quiz [Customer Service] (4)
Business Hours or Extended Hours [Off-topic] (2)
Share your best customer service story - PRIZE COMPETITION [Customer Service] (5)
LiveChat & ChatBot Case Study [Customer Service] (2)
Customization for the Holidays [Off-topic] (2)
Community Highlight #1 - Melissa Hannam [Customer Service] (1)
Night Shifts at Customer Service Department [Off-topic] (9)
LiveChat Operators Working From Home [Recommendations] (4)
Holiday Eye Catchers - Which are you going to use? [Promoting online business] (1)
Best ways to get rid of trolls on chat [Customer Service] (17)
Black Friday Eye Catcher [Running Online Business] (3)
Emails that recover abandoned carts [Sales&Conversion] (2)
What's the funniest comment you've had a visitor leave after a good rating? [Customer Service] (8)