Technical Writer

Wrocław, Poland

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Technical Writer

Wrocław, Poland

We’re looking for someone who will be responsible for creating technical content pieces for LiveChat. As a techincal writer, you’d be responsible for making sure that our ever-growing Documentation and Developers Site offer top-notch content.

We’re looking for a content creator who will be responsible for:

  • preparing newsletter and email campaigns,
  • business communication with our clients and partners,
  • creating informational and marketing content for landing pages and our technical blog,
  • creating and analyzing surveys,
  • writing case studies with our partners,
  • looking after grammar and style in our technical documentation and on our technical blog.

What we expect:

  • at least 1 year of experience on a similar position,
  • professional command of the English language (both written and spoken),
  • basic knowledge of marketing and the SaaS model,
  • proactivity and getting-things-done attitude,
  • will to improve your skills and knowledge in a technical field.

What we appreciate:

  • the knowledge of SEO/SEM, web development (HTML/CSS) ecommerce,
  • past experience with email marketing tools (MailChimp, Postmark, Autopilot),
  • the ability to use survey and web analytics tools (Google Analytics),
  • an interest in technology and technical innovations (IT, AI, customer service).

We can offer:

  • the ability to work on a new project with a worldwide reach,
  • first-hand knowledge and experience in fields like customer service, online marketing, SaaS business,
  • solid salary with all government expenses covered,
  • all the equipment, tools or books you will ever need or want,
  • ability to work with other passionate people on a big-league project.
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LiveChat Software S.A.

al. Dębowa 3
53-134 Wroclaw
Poland

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