LiveChat Talks


Updates & Feedback Learn about the updates and leave your feedback to help us make a better product. Best practices Talk about LiveChat best practices and feature customization. LiveChat Use Cases Talk about using LiveChat in different industries and businesses.
Need help with the best practices for a 'luxury' brand [Best practices] (3)
Merge Tickets [LiveChat Talks] (1)
Please share your feedback on archives redesign [Updates & Feedback] (20)
Custom Report [Best practices] (2)
Ticket Form - Add Field for Phone Number [Best practices] (2)
Creating Tag When you have conversation [LiveChat Talks] (2)
2019 Customer Service Report [Updates & Feedback] (4)

We’re happy to present the 2019 Customer Service Report :tada::tada::fire:. The study was based on 25k companies form 19 industries, covers key customer service findings and includes comments from experts and LiveChat…

Admin Accounts and Seat Limits [Updates & Feedback] (7)
Revert to simple layout [Best practices] (7)
Installing LiveChat on my site soon, need some helps [LiveChat Talks] (2)
Add new agents from different domain [LiveChat Use Cases] (2)
Embed a link into mass email. Please help [Best practices] (2)
LiveChat mobile app updates? [LiveChat Talks] (5)
Remove from Homepage [Best practices] (2)
Inactive Chatters [LiveChat Talks] (4)
Group opening times [Updates & Feedback] (2)
How to get more chats [Best practices] (1)
Customer Section Tips [Updates & Feedback] (2)
Block Googlebot [Updates & Feedback] (4)
Archives/Reporting totals [Updates & Feedback] (4)
Notification of chat is inaudible. Test notification is also inaudible [Best practices] (4)
Chat Filtering on Custom variables [Best practices] (8)
After Hours Messenger and Out of Office Replies [Best practices] (3)
ChatBot or Human? [LiveChat Talks] (1)
Need Help for Live Chat Support? [Best practices] (2)
Agent Images [Best practices] (8)
ChatBot greetings and LiveChat greetings [Best practices] (2)
Change owner of our Livechat [LiveChat Talks] (2)
More Chat Widget Customization Options [Updates & Feedback] (3)
Ability to edit agent's email address [Updates & Feedback] (2)