LiveChat Talks


Best practices Talk about LiveChat best practices and feature customization. LiveChat Use Cases Talk about using LiveChat in different industries and businesses. Updates & Feedback Learn about the updates and leave your feedback to help us make a better product.
Topic Replies Activity
Allow account owner and/or admins to delete archive chats 8 September 18, 2019
How can a visitor turn off the live chat 2 September 17, 2019
Suggestion - Owner or Admin receive notification of agent accepting chats 2 September 17, 2019
Change customer name (or add nickname) in chat 4 September 10, 2019
LiveChat in the travel industry 2 October 25, 2018
Need Assistance For Customer Support 4 September 4, 2019
LiveChat Product Cards for Shopify :fire: 3 September 4, 2019
Moments - rich message enhancement 4 August 20, 2019
LiveChat Instagram Competition - you can win a MacBook Pro 😎 2 September 13, 2019
Ticket Notifications 2 July 31, 2019
Data & discussion. Greetings setup tips 7 August 20, 2019
New chat widget customization possibilities 18 August 19, 2019
Knowledge Base for those of little knowledge 5 September 17, 2018
Data & discussion. How to engage website visitors to chat? 1 August 12, 2019
Agent Image Sizing 2 August 12, 2019
Live chat support to my website 2 August 7, 2019
LiveChat Update: New Reports Section 8 August 2, 2019
Agent Images 9 March 14, 2019
Helpdesk Feedback 4 July 31, 2019
News from LiveChat: introducing chat history 3 July 30, 2019
Minimized chat window hover message? ex..."Live Chat" or something similar? 2 July 29, 2019
Turning off "Leave a message" text that automatically displays 4 July 25, 2019
Feature Request) Ability to view other skills chat, while not being in that skill 6 July 18, 2019
Shopify Log In User Verification 9 July 17, 2019
Shopify order look up 2 July 16, 2019
Chat window closing when visitors navigate to other webpages 4 July 11, 2019
Community redesign 3 July 17, 2019
Tickets are not exported to our Inbox anymore 4 July 5, 2019
(Feature Request) Adding Private Note during chat transfer from skill A to skill B 2 July 4, 2019
Analytics for Canned Responses 6 July 4, 2019