LiveChat Talks


LiveChat Use Cases Talk about using LiveChat in different industries and businesses. Best practices Talk about LiveChat best practices and feature customization. Updates & Feedback Learn about the updates and leave your feedback to help us make a better product.
Topic Replies Activity
Feature Request) Ability to view other skills chat, while not being in that skill 6 July 18, 2019
Shopify Log In User Verification 9 July 17, 2019
Shopify order look up 2 July 16, 2019
Chat window closing when visitors navigate to other webpages 4 July 11, 2019
Allow account owner and/or admins to delete archive chats 6 July 10, 2019
LiveChat Update: New Reports Section 6 July 9, 2019
Community redesign

Hello Community Users! If you are careful observers, you might have noticed that LiveChat Community got a bright new look :sparkles:. Our community specialists joined their forces and mixed ideas and artistic powers to…

3 July 17, 2019
Tickets are not exported to our Inbox anymore 4 July 5, 2019
(Feature Request) Adding Private Note during chat transfer from skill A to skill B 2 July 4, 2019
Analytics for Canned Responses 6 July 4, 2019
Need Assistance For Customer Support 3 February 28, 2019
$25 research invitation for your customers! 1 May 23, 2019
ChatBot - Fallback Interaction 3 June 27, 2019
Test a new feature: Let your customers view the chat history 1 June 24, 2019
Any issues at the moment? 4 June 13, 2019
Bugs since latest update 4 June 10, 2019
Reports redesign - Please share your feedback and suggestions 1 June 5, 2019
Live Webinar - LiveChat in the travel industry 2 June 11, 2019
A new, cheap premium package for LiveChat Inc 3 May 30, 2019
How GDPR affects the use of Live Chat 5 May 30, 2019
Tutorials on how the extra options work (Knowledge base, ChatBot, third party integrations etc) 4 May 28, 2019
LiveChat causing PageSpeed woes 2 May 23, 2019
Routing visitor to next available group 2 April 9, 2019
Canned responses you can't live without 6 May 6, 2019
New Tickets - please share your feedback 16 May 8, 2019
Chat Milestones - we are hitting 20,000 chats today! 8 May 13, 2019
Searching for a specific chatter 2 May 15, 2019
Returning chat did not come to rep that actually chatted with the client. It was routed to the rep that missed the chat the day before 2 April 18, 2019
LiveChat US State 5 April 16, 2019
Admin Accounts and Seat Limits 9 April 15, 2019