LiveChat Talks


LiveChat Use Cases Talk about using LiveChat in different industries and businesses. Best practices Talk about LiveChat best practices and feature customization. Updates & Feedback Learn about the updates and leave your feedback to help us make a better product.
Topic Replies Activity
LiveChat Product Cards for Shopify :fire: 1 August 21, 2019
Ticket Notifications 2 July 31, 2019
Moments - rich message enhancement

Hi, We’re preparing a new feature called Moments and would like to give you an exclusive sneak peek that shows how it works. Moments allow you to show any web application during a chat and let customers perform speci…

4 August 20, 2019
Data & discussion. Greetings setup tips 7 August 20, 2019
New chat widget customization possibilities 18 August 19, 2019
Knowledge Base for those of little knowledge 5 September 17, 2018
Data & discussion. How to engage website visitors to chat?

Hi LiveChat Users :slightly_smiling_face:! Our Research Team has conducted a series of user research recently. In one of the tests, we investigated why some website visitors are unwilling to use a live chat option to co…

1 August 12, 2019
Agent Image Sizing 2 August 12, 2019
Live chat support to my website 2 August 7, 2019
LiveChat Update: New Reports Section 8 August 2, 2019
Agent Images 10 August 2, 2019
Helpdesk Feedback 4 July 31, 2019
News from LiveChat: introducing chat history 3 July 30, 2019
Minimized chat window hover message? ex..."Live Chat" or something similar? 2 July 29, 2019
Turning off "Leave a message" text that automatically displays 4 July 25, 2019
Feature Request) Ability to view other skills chat, while not being in that skill 6 July 18, 2019
Shopify Log In User Verification 9 July 17, 2019
Shopify order look up 2 July 16, 2019
Chat window closing when visitors navigate to other webpages 4 July 11, 2019
Allow account owner and/or admins to delete archive chats 6 July 10, 2019
Community redesign 3 July 17, 2019
Tickets are not exported to our Inbox anymore 4 July 5, 2019
(Feature Request) Adding Private Note during chat transfer from skill A to skill B 2 July 4, 2019
Analytics for Canned Responses 6 July 4, 2019
Need Assistance For Customer Support 3 February 28, 2019
$25 research invitation for your customers! 1 May 23, 2019
ChatBot - Fallback Interaction 3 June 27, 2019
Test a new feature: Let your customers view the chat history 1 June 24, 2019
Any issues at the moment? 4 June 13, 2019
Bugs since latest update 4 June 10, 2019