Jira: add chat to a software development tool

Krzysztof Kraus
1 min read
updated: Jun 19, 2019

Jira is the #1 software development tool, allowing you to plan, track, and release great software. It also provides you with the Jira Service Desk tool. Integrate LiveChat with Jira and give your customers the quickest and the most efficient way of communication.

Below, we prepared a short integration tutorial. We hope that you will like it!

Installation

Jira: download LiveChat for Jira app

Jira: integrate LiveChat with your software development tool

Click on Manage apps button

Jira: go to Manage Apps section

Jira: Click on Upload app to continue

Jira: upload your LiveChat app

Jira: click on Upload button

And that's it! Your LiveChat is now integrated with Jira and all that is left is to configure the integration, which we will describe below.

Configuration

Jira: click on continue available under LiveChat app

Jira: provide the email address of your LiveChat license

Jira: Choose where to display LiveChat widget in Jira

Jira: click on Save to finalize the configuration

Done! Now your LiveChat for Jira plugin is ready to use! Hopefully, you have found this article helpful but if you have any additional questions, feel free to start a chat with us - we are available 24/7/365!

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