Use LiveChat

Learn how LiveChat works from top to bottom

Chats and Archives


Archives section overview

Get to know Archives. Learn how to filter, sort and tag past conversations. Quickly check previous chats with your customers.

Chat section overview

Provide customer support and convert visitors into customers through chat window that facilitates the communication between your agents and online visitors.


Archives section overviewSharing files over LiveChatCanned responses in LiveChatTagging chats and ticketsChat section overviewUsing transfers and supervisionCustomer DetailsWhat are rich messages?How to get chat transcripts

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