Use LiveChat

Learn how LiveChat works from top to bottom

Chats and Archives

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Archives section overview

Get to know Archives. Learn how to filter, sort and tag past conversations. Quickly check previous chats with your customers.

Chat section overview

Provide customer support and convert visitors into customers through chat window that facilitates the communication between your agents and online visitors.

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Reports

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Reports section overview

LiveChat offers a wide range of chat and tickets reports. Use them to fine-tune your implementation and spot areas that can be optimized and more efficient.

Advanced reporting features

Learn about advanced features in LiveChat Reports. Check what options are available and how to use them to improve your customer service.

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