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X-Cart: chat with online shoppers

by Jacob Firuta

This short tutorial will guide you through the process of installing LiveChat on your X-Cart store. Start chatting with visitors and convert them into customers within minutes.


To place a live chat function on your X-Cart store, follow the steps below:

  1. Login to your X-Cart store and go to the Look & Feel section.
Accessing look and feel menu in X-cart
  1. Proceed to the Custom JavaScript tab.
Selecting the Custom JavaScript tab in X-cart
  1. Go to the code section and copy the code found there.
LiveChat tracking code
  1. Paste LiveChat tracking code to your X-cart Custom JavaScript section without two first and two last lines.
  2. Click on Save to finalize.
Finalizing integration changes

Congratulations! From now on, your visitors will be able to contact you via chat on your page.

What’s next

All you need to do to start chatting with customers is to pick an application. You can use our web application or one of the dedicated desktop applications.

You should also check out our Knowledge base to pick up good practices:

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