See our other products: ChatBot - AI bot platform | - support ticket system | KnowledgeBase - help center for website

Help and support

Resources that will teach you everything about LiveChat.

X-Cart: chat with online shoppers

by Jacob Firuta

This short tutorial will guide you through the process of installing LiveChat on your X-Cart store. Start chatting with visitors and convert them into customers within minutes.


  1. Log into your Xcart administration panel. While there, go to the Custom CSS&JS section, available under Look & Feel.
Go to Custom CSS&JS section
  1. To proceed, go to the Custom JavaSript tab.
To proceed, go to the Custom JavaScript tab
  1. Now it’s time to get your LiveChat snippet. You can copy it from Settings > Installation > My website section of your LiveChat
To proceed, go to the Custom JavaScript tab
  1. When you’ll get the code, paste the copied snippet without <script type=”text/javascript”> and </script> tags, just like on the screenshot below.

    After doing that, make sure that Use custom js option is marked as On.
Paste LiveChat snippet without SCRIPT tags!
  1. All that is left is to click on Save changes.
Click on Save Changes to finalize the process

And you’re good to go! From now on, LiveChat is added to your X-Cart store and you can start chatting with your customers right away!

What’s next

All you need to do to start chatting with customers is to pick an application. You can use our web application or one of the dedicated desktop applications.

You should also check out our Knowledge base to pick up good practices:

Did you find this helpful? Yes No
Thanks for your feedback.
75% of people found this helpful.

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.

Rate us! Rate this chat to help us become better support. +