LiveChat: third-party data processors
To provide you with a top-notch services, both in terms of our software and Customer Service, LiveChat works with third-party data processors. The companies that we work with may process our customers’ personal data, submitted to LiveChat’s services.
As we want to maintain full transparency with our customers, we’ve prepared the list of LiveChat data processors, together with a short description that will tell you for what purpose:
1. 200 OK, LLC
Payment analytics through Profitwell product
2. Amazon Services LLC
File storage through Amazon AWS product
3. Amplitude, Inc.
Statistic/usage data product
4. AutopilotHQ, Inc.
Email services through Autopilot product
5. Campaign Monitor Pty Ltd
Email services through Campaign monitor product
6. ChartMogul Ltd.
Billing statistics through Chartmogul product
7. Civilized Discourse Construction Kit, Inc.
Community forum platform
8. Dropbox, Inc.
Storage of documents
9. Google, LLC
Email services, internal docs storage
10. GrowSumo Inc.
11. IBM (server provider)
Server provider, CDN provider
12. JN PROJECTS Inc. dba HelloSign
Platform for business agreements
13. LiveChat Software S.A.
Affiliate company that handles development process and customer support
14. Mailgun Technologies, Inc.
Email services through the Mailgun product
15. Mouseflow, ApS (Denmark) / Mouseflow, Inc
Agent heatmap recorder
16. Pipedrive OÜ (Estonia) / Pipedrive, Inc.
17. Promoter.io Inc.
NPS user surveys through promoter.io product
18. Recurly, Inc.
19. Slack Technologies, Inc.
Internal communication through Slack product
20. Smooch Technologies Inc.
Multichannel communication provider
21. Tableau Software, Inc.
Visual analysis of LiveChat’s data
22. Trello, Inc.
23. Twilio Inc., Twilio Ireland Limited
User SMS service through Twilio product
24. The Rocket Science Group, LLC
Email services through Mailchimp product
25. Wildbit, LLC
Email services through the Postmark product
26. Woodpecker.co Sp. z o.o.
Email service through Woodpecker product
27. Xero Limited
28. Zapier, Inc.
Service connector through Zapier product