Live Chat Software

LiveChat is a contact center type software, enabling chat service for website visitors. Nine years on the market have flourished with a ripe, easy-in-use and intuitive product, helping nearly two thousand customers to contact their prospects online in a vast variety of trades. Technology, consulting, banking, governmental, manufacturing, healthcare, retail – any industry can benefit from Live Chat software.

This makes real-time marketing, sales and service much simpler. For companies which use new technologies and understand the rules governing the e-commerce market and customer needs, Live chat software is a tool for maximizing profits for the online channel of communication and sales.Our mission is to provide a simple, elegant and speedy way of making business in e-commerce. Thanks to live chat software, Customer Service and Online Sales are as easy and efficient as they can get.

Live Chat Software

The product features extreme ease of implementation and utilisation. A proper installation of our live chat software requires insertion of two JavaScript codes into the website’s code – Tracker (monitors online traffic and issues proactive invitation pop-ups) and Click-To-Chat Button, enabling website visitors to initiate a chat. LiveChat Operators use platform dedicated apps (Windows, Mac Os X, iPhone, iPad and Android) to maintain the conversation flow. Chat transcripts are stored at secure servers, and administration is performed through a simple web-based Control Panel. Thanks to this model of live chat software distribution (Software as a Service, or SaaS), LiveChat can be up and running within fifteen minutes after registration, and implementation does not invoke additional setup or installation fees.

Live Chat software is a form of Live Support Software that enables immediate assistance in the form of online Live Chat. Software used as the agent’s client application enables Live Chat with unlimited guests, supporting and helping then in real time. This Live Help Software is commontly used by companies to provide support for ther customers via Live Chat.

We are excited to present the LiveChat software. Modern day technology and dynamically changing online behaviour patterns lead us to create a product which can not only strengthen your customer relations, but even develop custom engagement schemes, based on the information you will gather. Fully aware of your unique market environment and business model, we are ready to proceed with implementation, specifically tailored for optimizing the communication experience for both your Clients, and Operators. Just drop us a line and Live chat now!

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.