LiveChat is designed to serve as the premier live support software for websites. Not only can it be placed in any location on a page, it also enables proactive chat, real-time website tracking, analytics and e-mail support. Used in customer service it is proven to rise satisfaction levels and decrease returns from unsatisfied clients
Customer base retention along with maximized revenue from online sales are great justification for implementing live support software on any website. With our product, specifically designed for support and sales purposes, you can be sure that not only you’re inserting a valuable asset to your day-to-day activities – you are also keeping your branding policy intact, along with making your website look more modern and shic.
Live support software like this is hosted in the cloud. You do not set up own servers, and deployment only takes up a few minutes. Access is availble through any browser or operating system, and live chat for mac, live chat for windows, or live chat for mobile phones are all options for you to choose from. Setting up chat queues, or different chat departments is a breeze with LiveChat’s built-in queueing mechanics. This online chat can definitely beat a phone line, since each agent can handle unlimited chats, as opposed to a single call per representative.
Live Support Software is designed specifically to leverage processes involving live help and live chat support. Online support services become more and more required, especially in the era of mobile internet. Live Support Software is just the solution when it comes to quick assistance and help. Live Chat Software, as an example of Live Support Software, vastly enhances the user experience and ease of use of any website using Live Help Software.
Customer service and support are a key factor in modern e-commerce. Studies also show that live chat conversion rates are much higher than standard, obsolete phone based call centers. Outsourcing operators combined with easily deployable and affordable chat technology, provide great means of communication, which can be adopted by your company with very little effort. We guarantee live chat support so if you have any questions feel free to get in touch with us.