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CleverBridge

Add LiveChat to your CleverBridge store and save your money. Chat with multiple customers simultaneously and solve customer queries with the speed of light.

About

What is CleverBridge?

CleverBridge is a cloud-based e-commerce platform. This global solution helps to boost revenue, supports subscription management and provides international infrastructure for your business. When it comes to subscriber management, the feature allows to control and manage subscriptions, trials or plans. Over and above, it facilitates billing and invoicing and provides information about who should be charged, how much and when. Using this tool, you can propose several pricing offers (fixed, usage-based, etc.), handle upgrades/downgrades, apply automated or manual renewal options. What's more, the platform offers 30+ translations, supports over 60 currencies and provides local taxation. Thanks to GeoIP technology, it can localize visitors' position and deliver content based on their location.
CleverBridge software provides reporting and analytics. It gives you an insight into trial conversion rates, customer lifetime value or churn rates. You can also arrange your reports the way you want to, group them by customer behavior, a product type, etc. Developers can use a provided API to retrieve information about products, sales, carry cart operations and add more functionalities.

Benefits

The benefits of using LiveChat with CleverBridge

Lower employment costs

With LiveChat, your agents can solve much more cases. It also means that your company can help more customers with a smaller support team. Thanks to our software, you can save your money and still be able to provide efficient customer service.

Bump your sales up

With LiveChat, you won’t miss any potential client anymore. The application lets you approach visitors directly on your site by sending chat invitations. Help them solve their problems and advise while choosing a product. Make sure they can complete the purchasing process under your watchful eye.

Get the most popular channel of communication

Chat apps have become the most popular medium of communication. Thanks to LiveChat, you can adjust to ongoing changes and allows customers to contact you via a red-hot channel.

Features

What useful features does LiveChat provide for CleverBridge users?

Organize your work

LiveChat lets you create agent accounts and assign them to different groups. Lead your customers straight to the right person and spare them waiting for adequate help. On top of that, thanks to a supervising feature, you have complete control of chats. Covertly participate in conversations and whisper advice to new agents without leaving your comfortable place!

Break language barriers

Integrate CleverBridge with LiveChat and untangle your tongue. Thanks to 45+ translations, you can open your business to new markets and get plenty of new clients who are waiting for your offer. Reach them out and expand your business right away!

Get rid of cart abandonment

Plenty of clients are on the verge of buying when they encounter obstacles that hold them back from closing a purchase. LiveChat comes to the rescue and lets you save your sales. Place chat buttons and eye-catchers on your site to inform visitors about your presence. By sending personalized chat invitations, you can act as a real shop-assistant who delivers support and solves problems once they appear.

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire Demandware Digital River ePages Episerver Expression Engine Fast Spring Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb MotoCMS Mozu Nation Builder NetSuite October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shoper Shopware Sitecore Sitefinity SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Yahoo Small Business Zoey Zoho

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