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Sitefinity

Provide continuous customer service. Integrate LiveChat with your Sitefinity website and support your visitors after-hours via tickets.

About

What is Sitefinity?

Sitefinity is a content management system. It lets you create websites or web stores. You can fastly build pages with drag-and-drop configurable elements (like an image box, video, text, news, blog posts, forms). Sitefinity CMS allows you to edit meta tags for every page, so you can make sure that your site will be properly indexed by Google. What’s more, you can set up multiple websites with different languages and synchronization of content - create content once and publish it on various channels. To make your website more human, you can create personalized content for particular groups of users. Sitefinity lets you automatically segment your users through multiple criteria such as where visitors come from (website), what they search for, their location, duration of their visits and more. When your personalization and segmentation rules are set up, you can measure their effectiveness. For example, you may check conversion rates of sales for each group. When it comes to sales, you can create different storefronts based on the same product catalog. What’s more, your marketing team might schedule and run promotions on multiple channels, including emails and social media. How about the performance of the system? Well, this software is scalable - it means that if your traffic skyrockets, you will be able to handle it. Finally, if all of these isn't enough, Sitefinity lets you extend its functionalities with ready-made integrations or a robust API.

Benefits

The benefits of using LiveChat with Sitefinity

Offer a user-friendly solution

LiveChat was designed with users in mind, and it’s very intuitive in use. Your customers won't have the slightest problem with contacting you via chat. You don’t have to worry about your agents as well. They just need to click through the app to master its use. As simple as that!

Offer your help the fastest possible way

LiveChat is equipped with a set of chat tools like canned responses or message sneak-peeks that let you reply to customer queries much faster. All in all, the app allows you to help more clients in one go and save your precious time simultaneously!

Get the most popular channel of communication

Chat apps have become the most popular medium of communication. Thanks to LiveChat, you can adjust to ongoing changes and allow customers to contact you via an additional channel.

Features

What useful features does LiveChat provide for Sitefinity users?

Serve your clients on the go

Like the best friend, LiveChat never leaves customers in need. Thanks to mobile apps, you can travel around the world and serve your clients without hindrance. Jump between different devices and use application shortcuts to provide service faster than ever before.

Track your sales

Thanks to LiveChat, you can have a full insight into chat success rates. The Sales Tracker will keep an eye on all chats that resulted in a sale. You will know how much money you can earn due to chatting or which agents close the most profitable deals. Missing valuable information won't happen again!

Offer never-ending help

LiveChat will serve your clients even if you’re on holiday. So relax and enjoy your free time. Thanks to a ticket form displayed on your site after hours, visitors can contact you every time they wish. You can write them back as soon as you log into the app. With LiveChat, you can bet your bottom dollar that you won't miss any important lead again!

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire CleverBridge Demandware Digital River ePages Episerver Expression Engine Fast Spring Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb MotoCMS Mozu Nation Builder NetSuite October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shoper Shopware Sitecore SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Yahoo Small Business Zoey Zoho

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