See our other products: BotEngine - chatbot platform | helpdesk.com - support ticket system | KnowledgeBase - help center for website

LiveChat updates

We like to stay fresh!
Livechat: Tickets for groups
30 April 2015

Tickets for groups

You can now select entire groups when choosing a ticket assignee. Thanks to the tickets for groups feature, you don’t have to check if a particular agent is a member of the group you want to select.

When a ticket is selected, the ticket will be only visible for the members of the group as an Unassigned ticket.

LiveChat tickets for groups
JacobJacob
Rate us! Rate this chat to help us become better support. +